Privacy Policy

This Privacy Policy explains how Tharwani Infrastructures (“Company”, “We”, “Us”, “Our”) collects, uses, processes, stores, and protects the personal information of individuals who visit our website, interact with our digital platforms, enquire about our real estate projects, or engage with our services. We are committed to maintaining the highest standards of privacy, security, and regulatory compliance in accordance with applicable Indian laws including the Information Technology Act, 2000, relevant Data Protection principles, and Maharashtra RERA guidelines.

Introduction

By accessing our website or providing your information through any medium, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue the use of our website or services. This Privacy Policy must be read in conjunction with our Terms of Use.

Information to collect

We collect information required to deliver services, respond to enquiries, improve user experience, and comply with regulatory obligations.

Personal Information

Full Name
Email Address
Mobile Number
Location/Address
Gender (optional)

Identity-related information required for regulatory or booking compliance

Any information voluntarily provided through enquiry forms, WhatsApp, calls, emails, or site visits

We do not collect financial information unless voluntarily submitted during booking procedures, and such details are protected under applicable laws.

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser and device details
Operating system
Referring URL
Date/time of visit
Pages viewed and interaction patterns
Cookies, tags, and tracking pixels

Information from Third Parties We may receive additional information through: Advertising platforms (Meta, Google, etc.)

Real estate portals
CRM and lead management tools
Referral partners
Referring URL

Such information is processed as per this Privacy Policy.

Purpose of Processing Personal Information

Responding to enquiries
Providing brochures, pricing, and project details
Scheduling property site visits
Improving website performance and user experience
Sending marketing and promotional communications
Retargeting and personalised advertising
Customer verification and support
Internal analytics and operational improvements
Compliance with RERA and other legal obligations

We do not use your information beyond the purposes stated unless required by law or expressly consented by you.

Cookies, Tracking & Technology Usage

Our website uses cookies and similar technologies to: Enhance and personalise user experience Improve overall website performance Support remarketing and analytical insights Third-party tools (e.g., Google Analytics, Meta Pixel) may also place cookies. These are governed by their respective privacy policies. You may disable cookies through your browser, but certain features of the website may not function optimally.

Sharing & Disclosure of Information

We do not sell or rent your personal information. However, your data may be shared with:

Service Providers

Trusted partners who assist with:

Website management
Digital marketing and advertising
CRM and lead management solutions
Cloud hosting and data storage
Payment processing (where applicable)

All such service providers are contractually bound by confidentiality and data-protection obligations.

Government, Regulators & Legal Authorities

Your information may be disclosed: To Maharashtra RERA or other authorities as required To law enforcement agencies To courts or regulatory bodies when legally mandated

Business Transfers

If the Company undergoes a merger, acquisition, restructuring, or asset transfer, user data may form part of the transferred assets. 6. Data Security Measures We employ administrative, technical, and physical safeguards to protect personal data from unauthorised access, misuse, alteration, loss, or breach. Security practices are reviewed periodically to ensure continued protection. However, no internet transmission is entirely secure; users provide information at their own discretion.

Data Retention

We retain personal information for as long as required to: Fulfil the purposes stated in this Policy Meet legal and regulatory requirements Resolve disputes and maintain business records Typical retention for enquiry-related data is up to 36 months, unless a longer duration is required by law. You may request the deletion of your data, subject to legal and regulatory restrictions.

Marketing Communications

By submitting your details, you consent to receiving: Phone calls Emails SMS/WhatsApp messages Advertisements and digital notifications You may opt out by writing to our official email. Opt-out requests are processed within a reasonable period of 7–14 business days.

Rights of Users

Subject to applicable laws, you may request: Access to your personal data Corrections or updates Withdrawal of consent Restriction or deletion of data Identity verification is mandatory before processing any such request to ensure the safety and integrity of user data. Requests may be submitted through our official contact channels.

Children’s Privacy

Our website and services are not intended for individuals below 18 years of age. We do not knowingly collect data from minors. If such information is identified, it will be deleted upon verification.

Updates to the Privacy Policy

We may revise this Policy from time to time. The updated Policy will be posted on the website with a new “Effective Date”. For significant changes, we may provide additional notice through the website.

Disclaimer

All content, visuals, layouts, and imagery on our website may include artistic impressions or conceptual designs. Project details are subject to statutory approvals and RERA regulations. Nothing in this Policy constitutes a warranty regarding accuracy, completeness, or future commitments. Users must independently verify all project information before making any purchase or investment decisions.

Contact Information

For privacy-related queries, data requests, or grievances, please contact:

Tharwani Infrastructures
Near Sanjeevni Eye Clinic,
Kalyan–Ambernath Road,
Ulhasnagar – 421003, Maharashtra

Email: sales@tharwaniinfrastructures.com
Phone: +91 97666 37979
Website: www.tharwaniinfrastructures.com